Constance Burns, MSEd
LEARNING DESIGNER
Available for work in:
Instructional Design
Curriculum Design
Content Development
Content Writing
eLearning Development
Human Performance Improvement
Technical Subject Matter Expert (SME)
Phone: 541-991-8193
Email: constanceburns@gmail.com
ABOUT ME
I am a highly skilled technical subject matter expert with 22 years of experience in the tech industry, including 12 years in Enterprise technical services and software development at Dell Technologies. Additionally, I have over 5 years of experience as an Instructional Designer and I hold a Master's degree in Learning Design and Technology. I have worked with Coursera, Google, Microsoft, and several other tech giants to develop and improve online, high-tech job skill training programs.
EXPERIENCE
2017-Present
Ed Tech Design, LLC
LEARNING DESIGN CONSULTANT, CONTENT WRITER, TECH SME
Owner and Operator, Independent Contractor
I provide learner-centric instructional design services for all stages of the ADDIE design process. I also offer human performance improvement analysis and solutions services for both job and academic performance. I am a subject matter expert for a wide range of high-tech topics and job skills. Additionally, I conduct research, interview other subject matter experts (SMEs), and author educational and job training content for a wide variety of topics, including healthcare and foreign language learning. My strengths are in creative problem solving, research, content writing, curriculum design, and information architecture.
Some of the other services I provide include:
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Develop job training and educational curriculums and content for online delivery
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Advise tech companies, including Google, AWS, Microsoft, IBM, SAP, and more, on pedagogy and learning design best practices for eLearning platforms
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Design Coursera Professional Certificates, Specializations, Advanced Certificates, and more
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Leverage job task analysis reports, human performance analysis reports, and related research to develop new job training programs
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Perform content gap analyses using job task analysis reports to identify content improvement and growth opportunities for existing job training programs
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Lead curriculum design workshops to further develop learning program designs
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Create project plans, curriculum designs, syllabi, and content definition documentation
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Partner with subject matter experts (SMEs) to develop learning programs and materials
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Support and advise vendors during the design and production of projects
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Perform quality analysis (QA) checks and approve vendor work
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Analyze multiple sources of data to produce beta testing, pre-launch, and post-launch optimization reports
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Provide custom services for a variety of ad hoc requests, including preparing educational presentations and editing research articles for professional journals
2004-2016
Dell Technologies
PROGRAM MANAGEMENT SENIOR ADVISOR
Software Operations, User Experience Design Department
I managed software UX/UI design portfolios and usability research projects for commercial, educational, and Enterprise software. My primary educational software design project was developed as a joint effort between Dell and Google to create classroom software for Google Chromebooks. Some of my past roles within Dell included software development, Enterprise design architecture, technical support for complex systems, and server room/data center installations and maintenance. When needed, I also developed training materials on technical topics to train employees and service vendors.
PREVIOUS CLIENTS
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Client Testimonial
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"After working with Constance on a specialized, technical course overhaul, I'm very pleased to recommend her for any position related to course design, technical writing, or any project involving code and student interaction. Constance is detail-oriented, thorough, forward-thinking, and thoughtful in her writing and design, as well as highly communicative and collaborative in her process. She has an obvious passion for supporting and engaging adult learners and it is evident in every piece of work she produced."
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EDUCATION
2020
Purdue University
MASTER OF SCIENCE IN EDUCATION: LEARNING DESIGN & TECHNOLOGY
My graduate degree program included coursework in instructional design, eLearning technologies, rapid prototyping, human performance technology, learning theory, educational game design, program evaluations, systematic design models, learner-centered design, universal design and accessibility, and more.
2016
Colorado State University
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
My undergraduate degree program included specialized courses in computer programming, web development, artificial intelligence, server management, database administration, network security, data science, cloud computing, and business management.
SKILLS
Software & Programming
Adobe Creative Cloud
Articulate Storyline 360 & Rise
Canva, Camtasia, Figma, Snagit
Learning Management Systems (LMS)
Rapid Prototyping
Software Development Lifecycle (SDLC)
Microsoft Office with VBA, SQL
HTML, CSS, XML, JavaScript, Java
BASH and Python scripting
Technical
Cloud Administration
Technical Support
Server Administration
I.T. Administration
Software Design
Internet of Things (IoT)
End User Testing
Network & LAN Design
Network Security
Instructional Design
eLearning Course Design
Application of Learning Theories
Learner-centered Design
Human Performance Improvement
Training Program Evaluations
Educational Game Design
Evaluation Design & Implementation
Technical Writing for Training Materials
Content Writing
Intellectual Property and Copyright Laws
ADA, Section 508, WCAG 2.1 AA,
and Universal Design for Learning
Accessibility Compliance
Teaching and Training (all ages)
Subject Matter Expert (SME) for IT
Creative
Web Design
UX/UI Design
Illustration
Visual Design
Iconography
Animation
Audio/Video Editing
Image Editing
Infographics
Management
Portfolio / Program / Project Recruiting / Hiring Talent
SDLC with Agile Sprints
Business & Operations
Efficiency Evaluations
Project & Department Budgets
Change Management
IT Operations
PROFESSIONAL DEVELOPMENT
2018
University of Maryland
INSTRUCTIONAL DESIGN CERTIFICATE
Digital Media, New Tools and Technology
This professional education program included coursework and projects covering the analysis of new technologies, lesson planning to include educational technologies, podcasting, blogging, storyboarding, and screen-casting with instructor narrative video overlay.
2016
Massachusetts Institute of Technology
INTERNET OF THINGS CERTIFICATE
Roadmap to a Connected World
This professional education program included coursework in IoT Architecture, Network Connectivity, Wireless Technologies, Data Processing and Storage, Localization, Security, Ubiquitous Computing/Sensors, Human Experience, Human-Computer Interaction (HCI), Robotics, Autonomous Vehicles, Smart Cities, Smart Buildings, and Smart Health.
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PREFERRED ID METHODOLOGIES
ID & LEARNING FORMATS
Microlearning
Technology & IoT
Online and Hybrid
eLearning & MOOCs
STEM / STEAM Education
Maker Space Explorations
Educational Software/Media
VR/AR Learning Experiences
Open Educational Resource Libraries
Synchronous, Asynchronous, Self-Paced
Hands-on Real-World Learning Experiences
ADDIE Model
Constructivism
Universal Design
Backward Design
Mastery Learning
Social Learning Theory
Dick & Carey's ID Model
Bloom's Taxonomy for LOs
Bruner's Discovery Learning
Gagne's 9 Events of Learning
Kirkpatrick's 4 Levels of Evaluation
SYSTEMS & THEORIES
CONTACT ME
Constance Burns, MSEd
INSTRUCTIONAL DESIGNER
Phone:
541-991-8193
Email: